To copy someone for all emails sent to a particular person, follow these steps:
- Go to the Contacts module and find the contact whose email you want to have copied.
- Click on the contact to open the Contact record.
- Add the email address in the "Email Cc" text field. If desired, you can enter multiple email addresses separated by commas. For example: “paralegal@lawfirm.com,billing@lawfirm.com”
- Click the Save button in the left margin.